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Dell™ Latitude™ C Series Portable Dock (C Dock/II)

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Dell™ Latitude™ C Series Portable Computer Docking Solutions and Driver Compatibility

The following Latitude C Series systems do not require a specific BIOS level to function correctly with the C/Port II and C/Dock II:

For more information on how to obtain the latest BIOS, refer to Dell Knowledge Base article FA1033387 “How can I get the latest basic input/output system (BIOS) file and instructions on flashing, or updating the BIOS?”

Latitude C640 -- C Dock/II Audio problem

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Registered: 10-24-2005

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  Although the internal audio output from my notebook works fine (docked or undocked), I can't seem to get the audio output from the C/Dock II to work. When I initially purchased my notebook, my network administrators insisted on taking Windows XP off, and installing Windows 2000. XP was later installed when the network started supporting it. I know the C/Dock audio worked fine under Win 2000. I think it stopped working when XP was re-installed. I had originally thought this was a hardware problem, but I recently noticed a Knowledge Base article regarding Latitude C600 and C800 portables (Document TT1061041). It addressed this exact problem (loss of C/Dock II audio functionality with upgrading to WinXP), and recommended upgrading the audio driver from the Upgrade Drivers and Utilities CD. Unfortunately, I don't have an Upgrade Drivers and Utilities CD, only a Drivers and Utilities CD that came with the computer that is only for reinstalling drivers, not upgrading them. When I go to upgrade the driver from this CD, it does not offer me the choice recommended in the Knowledge Base article (ESS Maestro 3i (Audio Only)/M3WUA09A). It only offers me a Crystal driver.

Is there a driver that will help me with this problem? If so, how can I find it? Any other suggestions?

Thank you for the help. 10-24-2005 03:29 PM

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  Re: Latitude C640 -- C Dock/II Audio problem Options   Options   ant21
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  just install the A02 version and it works just fine I just figured it out. 11-29-2005 09:57 PM
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 		 Re: Latitude C640 -- C Dock/II Audio problem
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 		 Thanks so much for responding.

I'm a bit of a novice. What do you mean by the A02 version? I'm sure it refers to a driver, but I want to be sure I download and install the right one.
11-30-2005 09:15 AM
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 		 Re: Latitude C640 -- C Dock/II Audio problem
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ant21
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http://support.dell.com/support/downloads/format.aspx?c=us&cs=555&l=en&s=biz&SystemID=LAT_PNT_P3_C400&os=WW1&osl=en&deviceid=1093&typecnt=1&vercnt=4&releaseid=R34266
 
here it is. im not sure what the differences is in the driver revisions but this one works with the dock.

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