May the source be with you, but remember the KISS principle ;-)
Home Switchboard Unix Administration Red Hat TCP/IP Networks Neoliberalism Toxic Managers
(slightly skeptical) Educational society promoting "Back to basics" movement against IT overcomplexity and  bastardization of classic Unix

Strategy for hard drive Click of Death crash recovery

News Introduction Recommended Links Recommended Papers Strategy for hard drive Click of Death crash recovery Undeleting files Direct Disk Editing   FAT32 Partitions Data Recovery
Filesystems Internals Unix dd command Recovery of lost files using DD Working with disk images ddrescue Resizing Windows partitions Using dual boot for recovery  
Norton Ghost Alternatives to Norton Ghost Acronis True Image Restricted free versions of Acronis True Image Macrium Reflect FREE Edition R-Drive Image Active Boot Disk DriveImage XML  
Using disk images to fight spyware Antispyware Tools Spyware Removal Disk Backup Tips History Humor Etc

Mishaps happen. And God forbid if you do not have the recent backup of the data.  That's a sin for which you will pay dearly.  For example it is easy to drop USB drive on the hardwood or cement floor. Often that's it. If it was connected with long enough cable and does not have free fall sensor that's it. Internal laptop drives are also can go south in the most inopportune moment. Generally 2.5" drives has lower reliability then 3.5" drives, especially in capacities close or over 1TB. Today your laptop was fine, tomorrow it's not booting.  Often after a fall a drive develops a Click-O-Death problem.  Seagate hybrid drives with SSL cache are not immude and also can die like flies.

Click of death - Wikipedia, the free encyclopedia

On a hard disk drive, the click of death refers to a similar phenomenon; the head actuator may click or knock as the drive repetitively tries to recover from one or more errors. These sounds can be the heads repetitively loading or unloading, or they can be the sounds of the actuator striking a stop, or both. The click of death can signal the hard drive has crashed or failed.

This click often can't be heard at the distance but it is very clear if you put a drive directly to your ear (easy with USB drives, need an additional step of putting drive into USB enclosure for primary laptop or desktop drive).

In all such cases the first rule is to avoid drastic impulsive steps. Them can make small chances that you have for recovery even smaller or equal to zero.

First of if you do not have the most current backup you need to understand that this is a very serious situation. So buying USB enclosure, a new hard drive and some additional staff is just peanuts in comparison with the value of your data. If you do not have spare USB enclosure you can get  Apricorn SATA Wire Notebook Hard Drive Upgrade Kit  that include cable to connect your drive to USB port without enclosure and disk with programs costs $19 on Amazon. It has advantage that there it is just a connect and that simplify cooling of the drive in case this is necessary to make it work for the time interval long enough to backup your data.  Dongle from Seagate Flex drives also can serve this purpose.

On a typical 320GB or 500GB laptop drive can be hundreds of valuable photos, mp3 file your notes, your programs and other valuable for you staff.  With no backup they are gone unless you try professional hard drive recovery services. The latter are very expensive.  Expect to pay ~$500 for 1Tb drive or less and double this price for drives over 1TB. Often the price of recovery of data is over $1K.

Some drives like GoFlex Turbo drive have data recovery services included in the drive price. Also some manufactures provide 5 years warranty so they can replace you broken drive for the cost of shipping it to manufacture. Check with you manufacturer.  Here are a quote about Seagate GoFlex Turbo:

The new 7200 RPM drives support the USB 3.0 standard, which is backward compatible with USB 2.0, and are 40 percent faster than USB 2.0 drives operating at 5400 RPM.

Along with increased speed, the new drives come with two years of coverage under Seagate's SafetyNet service (SRS). However, only one data recovery incident is covered in the plan. What's more, Seagate warns "not all data may be recoverable." It is also available only in the United States.

If you have a backup this is a minor nuisance. If you don't that's a terrible problem. In the latter case you need to approach it with the attention it deserves.

In case you experience problems with laptop internal drive you need to extract it and put is USB enclosure. In case the problem is with USB drive the drive is already in USB enclosure. In the latter case you need to ensure that there is no problem with enclosure -- try the same enclose with a different drive or use other enclosure to exclude pretty rare possibility that the enclosure electronics or cable went south.

There are two things you can try to get some time to backup your files from a drive with Click-O-Death problem:

The first series to tries is related to an attempt to find a position in which drive still works. With booted OS try position the drive, insert the USB cable and see what happens. 

You can try a half dosen of positions

The second stage if to try to cool the drive by putting it on a metal conteiner with ice and small fan. Try several position. If one position shows sign of sucess you can once cool the drive in refrigirator freezer for say 10 min and try this position again.  Then you need to try several most pomiisng positions mentioned above, especially those in which there were some sign of sucesss before -- for example drive letter appered and then diappered in Windows Explorer. de down, and vertical).  If the first position does not work -- remove the usb cable change the position of the drive and try again. You do need to cool it again.


Top Visited
Past week
Past month


Old News ;-)

Seagate Offers Free Data Recovery Service with Hard Drive Purchase PCWorld

Hard drive crashes are a nightmare for computer users for many reasons. Not only can data held dear to one's heart be lost, but trying to recover it can cost an arm and a leg, if not more. Hard drive maker Seagate attempts to address both those problems with the release today of its GoFlex Turbo drive with SafetyNet data recovery services.

Seagate claims SafetyNet data recovery is the first recovery service offering by a hard drive manufacturer to be included as part of the purchase price of an external drive.

"With this new GoFlex Turbo performance drive, it is our aim to provide more peace of mind for the people who choose Seagate to back up and store their valued digital assets," Patrick Connolly, vice president and general manager of Seagate's retail product group, says in a statement. "When our products are used as a backup to a primary system or even as supplemental storage, people should know that they can get a further layer of assurance that their data will be there when they need it."

The new turbo drives are available from electronics mega mart Best Buy for a suggested retail price of $119.99 for a 500 gigabyte drive and $139.99 for one with 750GB.

The new 7200 RPM drives support the USB 3.0 standard, which is backward compatible with USB 2.0, and are 40 percent faster than USB 2.0 drives operating at 5400 RPM.

Along with increased speed, the new drives come with two years of coverage under Seagate's SafetyNet service (SRS). However, only one data recovery incident is covered in the plan. What's more, Seagate warns "not all data may be recoverable." It is also available only in the United States.

Data recovery with the service may be accomplished either remotely or by shipping the drive back to Seagate. Usually, if the drive is operational, files can be restored over a broadband connection. If the drive is making unusual sounds or exhibiting flaky behavior, chances are it'll have to be shipped back to the shop.

If the drive needs to be sent to Seagate's labs for recovery, don't expect to get it back, the company cautions. "SRS will not return your original device since it typically will be rendered inoperable as a result of the recovery attempt," the terms and conditions for the program state. "Your original device will be subject to secure disposition following a recovery attempt," they continued. "To the extent possible, you should back up accessible data on the device before sending it back to SRS."

In the case of remote recovery, Seagate pledges to make every effort to perform the data recovery within seven days of a case file being opened on the incident. The lab turnaround time could take up to 14 days from the time the drive arrives at the lab, according to the terms and conditions of the program.

CompuRecovery Data Recovery Specials

Media Type Data Recovery Price*
  • Optical Media (CD, DVD, Blu-Ray, etc.)
  • Flash Memory Cards (SD, MMC, Compact Flash, etc.)
  • USB Flash Drives
  • Magnetic Media (Floppy & Zip/Jaz Disks)
  • Laptop, Desktop and Mini(1.8") Hard Drives less than 500GB
  • SCSI Drives less than 120GB
  • SSD Drives less than 64GB
  • Smartphones, PDA & Tablet PC's with flash memory under 32GB
  • Laptop, Desktop and Mini(1.8") Hard Drives 500GB and larger
  • SCSI Drives 120GB and larger
  • SSD Drives 64GB and larger
  • Smartphones, PDA & Tablet PC's with flash memory over 32GB

Recover Critical Files From Your Failed Portable

If your external hard drive has failed you can still get your valuable documents, photographs, movies and music back (even if it has been condemned as "dead" by your computer support people) using our specialist hardware recovery service. Our experienced engineers rescue your files from all makes and models including Seagate, Maxtor, Western Digital, Toshiba and LaCie. You can check our prices here.

We offer FREE collection from your door then professional analysis of your external allowing quick diagnosis. Analysis is charged at £32.50 ex VAT (£39.00 inc VAT). This is deducted from the cost of recovery.

Standard Service analysis is completed within around 2 working days meaning you will know the results quickly.

We have an outstanding track record of happy customers.

You only pay for recovery when you are sure the files you need have been recovered.

Portables (in both desktop and pocket-sized versions) have become the de facto device for back ups for home users and small to medium businesses. Our experience in many cases is that there can be confusion about the term "back up".

Often, users feel that moving a file to a portable from their computer is a "back up", but this is simply moving a critical file from one vulnerable place to a different, more vulnerable place.



Groupthink : Two Party System as Polyarchy : Corruption of Regulators : Bureaucracies : Understanding Micromanagers and Control Freaks : Toxic Managers :   Harvard Mafia : Diplomatic Communication : Surviving a Bad Performance Review : Insufficient Retirement Funds as Immanent Problem of Neoliberal Regime : PseudoScience : Who Rules America : Neoliberalism  : The Iron Law of Oligarchy : Libertarian Philosophy


War and Peace : Skeptical Finance : John Kenneth Galbraith :Talleyrand : Oscar Wilde : Otto Von Bismarck : Keynes : George Carlin : Skeptics : Propaganda  : SE quotes : Language Design and Programming Quotes : Random IT-related quotesSomerset Maugham : Marcus Aurelius : Kurt Vonnegut : Eric Hoffer : Winston Churchill : Napoleon Bonaparte : Ambrose BierceBernard Shaw : Mark Twain Quotes


Vol 25, No.12 (December, 2013) Rational Fools vs. Efficient Crooks The efficient markets hypothesis : Political Skeptic Bulletin, 2013 : Unemployment Bulletin, 2010 :  Vol 23, No.10 (October, 2011) An observation about corporate security departments : Slightly Skeptical Euromaydan Chronicles, June 2014 : Greenspan legacy bulletin, 2008 : Vol 25, No.10 (October, 2013) Cryptolocker Trojan (Win32/Crilock.A) : Vol 25, No.08 (August, 2013) Cloud providers as intelligence collection hubs : Financial Humor Bulletin, 2010 : Inequality Bulletin, 2009 : Financial Humor Bulletin, 2008 : Copyleft Problems Bulletin, 2004 : Financial Humor Bulletin, 2011 : Energy Bulletin, 2010 : Malware Protection Bulletin, 2010 : Vol 26, No.1 (January, 2013) Object-Oriented Cult : Political Skeptic Bulletin, 2011 : Vol 23, No.11 (November, 2011) Softpanorama classification of sysadmin horror stories : Vol 25, No.05 (May, 2013) Corporate bullshit as a communication method  : Vol 25, No.06 (June, 2013) A Note on the Relationship of Brooks Law and Conway Law


Fifty glorious years (1950-2000): the triumph of the US computer engineering : Donald Knuth : TAoCP and its Influence of Computer Science : Richard Stallman : Linus Torvalds  : Larry Wall  : John K. Ousterhout : CTSS : Multix OS Unix History : Unix shell history : VI editor : History of pipes concept : Solaris : MS DOSProgramming Languages History : PL/1 : Simula 67 : C : History of GCC developmentScripting Languages : Perl history   : OS History : Mail : DNS : SSH : CPU Instruction Sets : SPARC systems 1987-2006 : Norton Commander : Norton Utilities : Norton Ghost : Frontpage history : Malware Defense History : GNU Screen : OSS early history

Classic books:

The Peter Principle : Parkinson Law : 1984 : The Mythical Man-MonthHow to Solve It by George Polya : The Art of Computer Programming : The Elements of Programming Style : The Unix Haterís Handbook : The Jargon file : The True Believer : Programming Pearls : The Good Soldier Svejk : The Power Elite

Most popular humor pages:

Manifest of the Softpanorama IT Slacker Society : Ten Commandments of the IT Slackers Society : Computer Humor Collection : BSD Logo Story : The Cuckoo's Egg : IT Slang : C++ Humor : ARE YOU A BBS ADDICT? : The Perl Purity Test : Object oriented programmers of all nations : Financial Humor : Financial Humor Bulletin, 2008 : Financial Humor Bulletin, 2010 : The Most Comprehensive Collection of Editor-related Humor : Programming Language Humor : Goldman Sachs related humor : Greenspan humor : C Humor : Scripting Humor : Real Programmers Humor : Web Humor : GPL-related Humor : OFM Humor : Politically Incorrect Humor : IDS Humor : "Linux Sucks" Humor : Russian Musical Humor : Best Russian Programmer Humor : Microsoft plans to buy Catholic Church : Richard Stallman Related Humor : Admin Humor : Perl-related Humor : Linus Torvalds Related humor : PseudoScience Related Humor : Networking Humor : Shell Humor : Financial Humor Bulletin, 2011 : Financial Humor Bulletin, 2012 : Financial Humor Bulletin, 2013 : Java Humor : Software Engineering Humor : Sun Solaris Related Humor : Education Humor : IBM Humor : Assembler-related Humor : VIM Humor : Computer Viruses Humor : Bright tomorrow is rescheduled to a day after tomorrow : Classic Computer Humor

The Last but not Least Technology is dominated by two types of people: those who understand what they do not manage and those who manage what they do not understand ~Archibald Putt. Ph.D

Copyright © 1996-2021 by Softpanorama Society. was initially created as a service to the (now defunct) UN Sustainable Development Networking Programme (SDNP) without any remuneration. This document is an industrial compilation designed and created exclusively for educational use and is distributed under the Softpanorama Content License. Original materials copyright belong to respective owners. Quotes are made for educational purposes only in compliance with the fair use doctrine.

FAIR USE NOTICE This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available to advance understanding of computer science, IT technology, economic, scientific, and social issues. We believe this constitutes a 'fair use' of any such copyrighted material as provided by section 107 of the US Copyright Law according to which such material can be distributed without profit exclusively for research and educational purposes.

This is a Spartan WHYFF (We Help You For Free) site written by people for whom English is not a native language. Grammar and spelling errors should be expected. The site contain some broken links as it develops like a living tree...

You can use PayPal to to buy a cup of coffee for authors of this site


The statements, views and opinions presented on this web page are those of the author (or referenced source) and are not endorsed by, nor do they necessarily reflect, the opinions of the Softpanorama society. We do not warrant the correctness of the information provided or its fitness for any purpose. The site uses AdSense so you need to be aware of Google privacy policy. You you do not want to be tracked by Google please disable Javascript for this site. This site is perfectly usable without Javascript.

Last modified: March, 12, 2019