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SiteScope - HP Operations Manager integration

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Note: HP renamed the product called now HP operations manager way too many times. Also it is very inconsistent with using abbreviations. Here we will assume that the term "HP Operations manager" and abbreviations HPOM, OMU, and OVO  mean the same thing :-)

"Leave it to HP to design such a poor integration between SiteScope and Operation Manager. At one time I did have the integration working, but have since abandoned it, and have switched to SNMP alerting via "Multi-Variable". I recommend you do the same. It just isn't worth the effort, and just when you think you have it working properly, messages don't always show. Oh how I long for the days of Internet Services, where all you had was a Check Box that said "Forward Messages to Operations Manager", and it just worked."


Old News

[Nov 06, 2010] Sitescope Administrator Forums - OM SiteScope Adapter not forwarding messages

2010/05/05 |

SiteScope Adapter not forwarding messages

6 Months ago


I just completed installing the OM SiteScope Adapter and while everything seemed to go fine, I am not getting messages in my HPOM Message browser. Here is what I did, and what I found.

I installed HPOM (8.33) Operations Agents ( 8.53) on my Sitescope 10.11 servers (Windows 2003 Failover configuration), I then followed the steps and pushed the sendOVO*.exe scripts to the managed nodes. everything seemed to work fine.

I created a test monitor to check for the Print Spooler service on a managed Windows node, and created a script alert on this monitor.

Name: Alert for print spooler monitor

Alert target: Monitor for print spooler

Alert Actions:

Action name: printspooler-error

Server: SiteScope Server

Script: SendOVOCritical.bat

Output encoding: windows-1252

Template: Default

Schedule: every day, all day

Status Trigger: Error

Trigger Frequency Once, after the condition has occurred exactly 1 times

I turned off the print spooler on the server and the monitor went to error and the alert triggered icon appeared, and the details said that the SendOVOCritical.exe. script was launched. However, I did not received a message.

I checked the alert.log file on the SiteScope Server and it showed me the alert-output: opcmsg.exe -id a=SiteScope o="Monitor for print Spooler" msg_grp="ApplicationMonitors" s="critical" service_id="SiteScopeMonitor:ApplcationMonitors:3" msg_t=" Monitor:Monitor for print Spooler

I opened a command line window on the SiteScope Server and ran the opcmsg above manually (verbatum) and I received a message in my HPOM message browser.

To verify, I cut and pasted the line from the alert.log into the command line and it looked a little different as I show here:

opcmsg.exe -id a=SiteScope o="Monitor for print Spooler" msg_grp="ApplicationMonitors" s="critical" service_id="SiteScopeMonitor:ApplcationMonitors:3" msg_t="Application Data"Monitor:Monitor for print Spooler (Notice that instead of the strange empty space following msg_t we have "Application Data". This causes the entire opcmsg to fail because it things the message text field is finished with the closed quotes and Monitor is not a valid flag for opcmsg

Where does the msg_t (Message text) field get populated from? How can I fix it?


The administrator has disabled public write access.


Re:OM SiteScope Adapter not forwarding messages 5 Months, 4 Weeks ago

I'm going to be a little sarcastic and negative on this post :)

Leave it to HP to design such a poor integration between SiteScope and Operation Manager. At one time I did have the integration working, but have since abandoned it, and have switched to SNMP alerting via "Multi-Variable". I recommend you do the same. It just isn't worth the effort, and just when you think you have it working properly, messages don't always show. Oh how I long for the days of Internet Services, where all you had was a Check Box that said "Forward Messages to Operations Manager", and it just worked.

It looks like you've done everything properly, and the alert.log would have errored out if it couldn't send it.

If you want to play around with the variables - Attached is a batch that will substitute for the sendOVOCritical.exe. It can help you troubleshoot.

Good Luck,


IT Resource Center forums - Site Scope - Operations Manager integration

SiteScope 10.x can be integrated with OM. SiteScope Adapter for OM v2.0 is required for that. The adapter is supported for OMW 8.1x with patches OMW_00029 and OMW_00039 as well as for HPOM 9.0.

You can also integrate your Sitescope alerts into OM by using an HPOM agent locally on your Sitescope server. You set the alerts up in Sitescope as log events and use the logfile encapsulator to match the events (logfile policy). The agent picks up the events in the logfile and alerts your OM.

[Jul 27, 2010] HP OpenView Operations SiteScope Adapter

By downloading the software, you indicate your acceptance and agreement to the stated Software License and Warranty terms. This software is available for the operating systems listed below.

HP OpenView Operations for Unix 8.X & Operations for Windows 7.5 SiteScope integration package

The HP OpenView SiteScope Adapter provides visibility of SiteScope servers and monitors to HP OpenView Operations ( HPOM ). The SiteScope Adapter is initially installed on HPOM Servers, and subsequently deployed to HPOM managed nodes that are also SiteScope servers. The SiteScope Adapter provides SiteScope tool capability from the HPOM Server system, and provides for alert messages based on SiteScope monitor status to be sent to the HPOM Server browser.



To ensure that the service hierarchy is populated to OMW you have to apply server patch OMW_00016; this patch has been superseded by OMW_00048 and available in

Controlling SiteScope from Operations Manager

May 27, 2009.

I have been getting many questions from both customers and colleagues about how Operations Manager and SiteScope work together. This is a very timely topic as we have some new capabilities connecting SiteScope and Operations Manager.

Since many readers will not be attending my talk about this topic at Software Universe, I'll preview the information here. (Alex Ryals and I will be focusing on customer success stories in our presentation, so it is still very much worth attending, even if you already know the product integration part.)

The main role of Operations Manager is to serve as an enterprise event console, consolidating events from various domain managers for servers, storage, and networks, from both HP and other vendors. It accomplishes this using agents that run on each managed node, monitoring availability and performance. These agents send information to the Operations Manager server based on user-defined policies. The agents can also act autonomously, performing corrective actions without communicating with the server. This is very useful for minimizing network traffic, or even assuring operation if a connection between the server and managed node gets interrupted.

SiteScope complements this mission by monitoring servers and the applications running on them using agent-less technologies. SiteScope too monitors both HP and other hardware. In some cases, enterprises have some servers on which administrators either cannot or will not install agents. In other cases, customers will monitor servers using a combination of both agent-based and agent-less technology. One common example is for monitoring email environments running Microsoft Exchange, Active Directory and all the supporting infrastructure.

So, how do Operations Manager and SiteScope fit together?

The ability to monitor your IT infrastructure using a combination of both agent-based and agent-less technology lets you simultaneously improve the quality of service and reduce IT management costs.

For HP Operations Center, Peter Spielvogel

Recommended Links

HP Operations Center Resource Library - HP - BTO Software



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