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Fixing undefined certificate state in HPOM

News HP Operations Manager Recommended Links Changing OVcoreid of the node due to mismatch Undefined certificate state  
Policies Default Policy Groups node groups   Humor Etc

This state often arise if you accidentally delete node definition  in HPOM and then recreate it with  opcnode command or GUI.

If you view the node you will see

Installation Method                       opc
Installation User                         root
Codeset                                   utf8 
Core ID                                   f153ce5a-4edd-754b-0516-b7f057508540 
Certificate State                         undefined

In this case attempt to distribute policies to the node generate message:

warning: hp operations agent is potentially not installed on node node

To fix this problem you need to use command 

ovcert -updatetrusted

If it does not help try first using command

opcsw -installed node_to_be_fixed

and then

    ovcert -updatetrusted

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[Dec 07, 2010] Undefined certificate state

IT Resource Center forums -Author Subject: Undefined certificate state on CVP Fabricio Vitorio Mar 23, 2009 14:55:06 GMT


I'm seeing through of CVP that some certificates are being displayed as undefined.

Any reason for that? We are not experience communication or name resolution problem. For me, is most a visualization problem.

Any help will be welcome.



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zajac Mar 24, 2009 07:08:50 GMT Unassigned

What is CVP.... ?

Fabricio Vitorio Mar 24, 2009 13:23:29 GMT N/A: Question Author

CVP = Configuration Value Pack.

This provides an overview of and insight into IT management information by making configuration data accessible to Administrators and Application Managers. You can use it to administrate your IT environment by tracking changes to configuration data and generating snapshots of the data, which you can store, publish, and re-use.

zajac Mar 24, 2009 13:27:07 GMT Unassigned

I'm not sure your are in the good forum so.

Fabricio Vitorio Mar 24, 2009 13:39:41 GMT N/A: Question Author

Many thanks,

We use CVP to administrate OVO objects, such as message groups, operators, and so on.

Regardless the CVP purpose, I wonder why the certificate state has been showed as undefined, while I'm having communication btw server and agent running fine.

Kindest Regards,


omw - certificate state undefined

IT Resource Center forumsFrank (MANAGON.COM) Nov 3, 2008 12:52:09 GMT


In my client's omw 8.1 env, the following has happened for a few managed nodes:

The agent installation went fine a while back. The certificate was granted, and policies were deployed.

Now suddenly though, new polices could not be deployed to some of these nodes. It claimed that the certificate had not been installed.

I therefore had a look in the node editor for these servers. The certificate state was either "undefined" or "granted". I therefore changed this state to "installed" for all the problem servers (under advanced config in the node editor), and then the deploy of polcies worked again.

My question is; What could possibly have changed the certificate state from installed to undefined and granted for these servers?

BR Frank W. Mortensen Managon

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Ken Nov 4, 2008 14:40:38 GMT Unassigned

For what it is worth, I just experienced this problem as well. Changing the cert state to "installed" fixed it. Don't know why it happened, though.

UliW Nov 4, 2008 15:21:02 GMT Unassigned

Me too! 'Changing the cert state to "installed" fixed it.': Yes - but only up to the next reboot of the OMW server! Then you can repeat the procedure ... We experienced this behavior with a cluster node and perhaps there is the key.

Best regards, UliW

Marouen Nov 4, 2008 19:15:20 GMT Unassigned

We had just yesterday the same problem. I need to keep an eye on it for the next reboot.


hi Frank,

I think the certificate you have granted is not trusted. There is a command in OVOU to trust the granted certificate. Search for the similar option in omw also. The command is "ovcert -updatetrusted"

HP Communities - Certificate State undefined OMU9 - Enterprise Business Community

01-16-2012 11:39 AM

Hi all, I'm having problems with some agents. I installed the agent and all communication is running fine but in Admin Ui and SQL reports appear that certificateis undefined Depot Access Method default Depot Network Type other Codeset utf8 Core ID 5ff17c32-037b-7553-0d54-f95c0010bb4f Certificate State undefined Im using HPOM 9 -------- gz75rd@brspsomla100 > opcragt cnsap022 Node HPOM Managed Node status : ------------------------- OV Performance Core coda (1904) is running OV Communication Broker ovbbccb (3568) is running OV Control ovcd (2764) is running OV Config and Deploy ovconfd (3880) is running Subagent EA: Action Agent opcacta (2408) is running Logfile Encapsulator opcle (1632) is running Monitor Agent opcmona (2600) is running Message Agent opcmsga (1408) is running Message Interceptor opcmsgi (3508) is running Done. gz75rd@brspsomla100 > ovdeploy -cmd "ovcert -check" -host cnsap022 OvCoreId set : OK Private key installed : OK Certificate installed : OK Certificate valid : OK Trusted certificates installed : OK Trusted certificates valid : OK Check succeeded. i tried to use opcsw -installed cnsap022 and use ovcert -updatetrusted but the certstate still undefined



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