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Windows XP SP2 Resource Kit

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Download details Windows XP SP2 Support Tools for Advanced Users

File Name: WindowsXP-KB838079-SupportTools-ENU.exe
Version: SP2
Date Published: 8/10/2004
Language: English
Download Size: 4.7 MB

 You should probably use the Windows Server 2003 Support Tools instead, as they are newer than the XP ones and include a few new tools.

Overview

The Windows Support Tools for Microsoft Windows XP are intended for use by Microsoft support personnel and experienced users to assist in diagnosing and resolving computer problems. For individual tool descriptions, see the Windows Support Tools documentation (Suptools.chm).

The Windows Support Tools for Windows XP can be installed only on a computer that is running the Windows XP operating system. The Windows Support Tools for Windows XP cannot be used to upgrade Microsoft Windows NT or Microsoft Windows 2000 Support Tools installed on Windows NT or Windows 2000.

It is highly recommended that you remove all previous versions of Support Tools, including beta versions of the Windows Support Tools for Microsoft Windows XP, before you run the Support Tools installation program.

Important: These tools have not been localized; they are written and tested only in the English language. Using these tools with a different language version of Microsoft Windows XP may not work.

The following Support Tools have been updated in Service Pack 2: The following is a list of all Support Tools in Service Pack 2:

Related Resources

  1. TechNet Security Home Page
  2. Windows XP Expert Zone Community
  3. Knowledge Base Article for This Download

What Others Are Downloading

Others who downloaded Windows XP Service Pack 2 Support Tools also downloaded:
  1. Windows Server 2003 Resource Kit Tools
  2. Windows XP Service Pack 2 Deployment Tools
  3. SyncToy v1.4
  4. Windows Vista Upgrade Advisor 1.0
  5. Virtual PC 2007

Release Notes (Readme.htm) for Windows Support Tools for Microsoft Windows XP Professional

This document contains important information that is not included in the online Help for the Microsoft® Windows® Support Tools for Microsoft Windows® XP Professional, including information not available from other sources about setting up the Windows Support Tools for Microsoft Windows XP Professional. Also included are very important corrections and new information related to the Windows Support Tools and documentation.

Contents

About the Tools

Setup for Support Tools Software

Tools Documented But Not Installed In This Release

Tools Not Documented

General Setup Instructions

Installing from the Command Prompt

Unattended Installation

Individual Tool Release Notes

Bitsadmin.exe (BITS Administration Tool)

Httpcfg.exe (HTTP Configuration Tool)

Ipseccmd.exe (IPSec Configuration Tool)

Dumpchk.exe (Dump Check Utility)

Rasdiag.exe (RAS Diagnostics Tool)

Activate.exe (Production Activation Tool)

Online Documents

Support Policy


About the Tools

The Windows Support Tools for Microsoft Windows XP Professional are intended for use by Microsoft support personnel and experienced users to assist in diagnosing and resolving computer problems. For individual tool descriptions, see the Windows Support Tools online tool documentation (Suptools.chm).


Setup for Support Tools Software

The Windows Support Tools for Microsoft Windows XP Professional are located in the \Support\Tools folder on the Windows XP Professional CD. The \Support\Tools folder contains a Windows Installer file (suptools.msi), which installs the Support Tools utilities and tools on your computer's hard drive.

Note
The Application Compatibility Toolkit does not install with the Support Tools.

Important
These tools have not been localized: they are written and tested in English only. Using these tools with a different language version of Microsoft Windows XP Professional might produce unpredictable results.

Tools Documented But Not Installed In This Release

The following tools are documented in the Support Tools help file (Suptools.chm) but are not installed in this release.

  • DCDiag.exe
  • Repadmin.exe
     

    Tools Not Documented

    The following tools install when the Complete checkbox is selected during setup. However, these tools are not documented in a separate Help file. For most command-line tools, you may type /? (for example, apmstat /?) at the command prompt for syntax help. You can also find additional documentation for some tools in the individual tool release notes within this document. This release note documentation is more recent then the documentation in the help file.

  • Activate.exe
  • Apmstat.exe
  • Bindiff.exe
  • Browstat.exe
  • Cabarc.exe
  • Dsastat.exe
  • Dupfinder.exe
  • Extract.exe
  • IpsecCmd.exe
  • Ksetup.exe
  • Ktpass.exe
  • Ntfrsutil.exe
  • Pviewer.exe
  • Remote.exe
  • Rsdiag.exe
  • Setspn.exe
  • Timezone.exe
  • Tracefmt.exe
  • Tracelog.exe
  • Tracepdb.exe
  • Vfi.exe
  • Whoami.exe
  • Wsremote.exe
     

    The following tools install when the Complete checkbox is selected during setup. However, the Help for these tools contains the Windows 2000 version and is not included in Suptools.chm. The help for these tools can be launched from the help menu option of the tools or it can also be launched from the command line by typing the help file name directly.

  • Apimon.exe -- Apimon.hlp
  • Dskprobe.exe -- Dskprobe.hlp
  • Windiff.exe -- Windiff.hlp
     

    The following scripts install when the Complete checkbox is selected during setup. Help is not included for these scripts. For more information, see the Iadstools.doc and Clonepr.doc files.

  • Clonegg.vbs
  • Cloneggu.vbs
  • Clonelg.vbs
  • Clonepr.vbs
  • Search.vbs
  • Sidhist.vbs
     

    General Setup Instructions

    The Windows Support Tools for Microsoft Windows XP Professional can be installed only on a computer running the Windows XP Professional operating system. They cannot be used to upgrade Microsoft® Windows NT® or Windows® 2000 Support Tools installed on Microsoft Windows NT or Windows 2000, respectively.

    To install the Windows XP Professional Support Tools

    Important
    It is highly recommended that you remove all previous versions of Support Tools, including beta versions of the Windows Support Tools for Microsoft Windows XP Professional, before running the Support Tools installation program.

    If the Setup program finds an older version of Support Tools, it opens a dialog box with Add/Remove and Remove all (default) options. If you select Remove all, Setup automatically uninstalls Support Tools. If you select Add/Remove, you can manually uninstall Support Tools.

    1. Start Windows XP Professional, and then insert the Windows XP Professional CD in your CD-ROM drive.
    2. Follow the instructions that appear on your screen.

    Note
    In the unlikely event that your computer pauses for a few minutes during installation while the Setup window is displaying "publishing product information," please be patient. The Setup program will continue shortly and will finish installing the Support Tools.

    The Setup program installs Windows Support Tools files onto your hard disk. A typical installation requires 4 megabytes (MB) of free space.

    As it installs the Support Tools, Setup:

    Some tools require separate or additional setup besides the steps described earlier. For more information about each of these tools and others with additional requirements, as well as a complete list of the tools, see the online Help file (Suptools.chm).

    Note
    On the Windows XP Professional CD, most tools are compressed into cabinet (.cab) files. You cannot run executable files, call other binaries, or open documentation directly from .cab files. Before you run a tool that you have not installed by using the Support Tools Setup, you must first extract all executable files and dependencies for a tool from the .cab file on the CD to your hard drive.

    Be aware also that for some tools, the Support Tools Setup or the tool's own Setup program performs other installation procedures, such as making changes in the registry. You might not be able to run these tools even if you extract all their files from the .cab; first install them with the Support Tools Setup or the tool's own Setup program.

    Installing from the Command Prompt

    You can install the Windows Support Tools for Microsoft Windows XP Professional from the command prompt. If necessary, you can also use the /qb option to install or uninstall in silent mode, which requires no further interaction from the user.

    The following table lists the command-line options for installing from the command prompt.

    Option Parameters Meaning
    /i FullPath\suptools.msi
    [/qb]
    Installs or configures.
    /qb performs unattended installation (optional).
    /f [ReinstallModes] FullPath\suptools.msi Repairs a previous installation.
    /a FullPath\suptools.msi Admin Installation. Installs on the network.
    /x FullPath\suptools.msi Uninstalls.
    /l [i|w|e|f|a|r|u|c|m|p|+]FullPath\LogFile Specifies path to log file. The flags indicate what information to log.

    i – Status messages.

    w – Nonfatal warnings.

    e – All error messages.

    f – List of replaced files.

    a – Startup of actions.

    r – Action-specific records.

    u – User requests.

    c – Initial UI parameters.

    m – Out of memory.

    p – Terminal properties.

    + – Append to existing file.

    For example, to install Support Tools in the current directory, insert the Windows XP Professional CD in your CD-ROM drive and type the following at the command prompt:

    msiexec /i CDDriveLetter:\support\tools\suptools.msi

    where:
    CDDriveLetter: is the letter indicating the CD-ROM drive (for example, d:).

    Unattended Installation

    To perform an unattended installation of the Windows XP Professional Support Tools from the CD, use the following syntax:
     

    msiexec /i CDDriveLetter:\support\tools\suptools.msi /qb


    Individual Tool Release Notes

    The following section covers release note information for individual Windows XP Professional tools. When using a tool, make sure to also check the online Help (Suptools.chm) for more information.


    Online Documents

    The following table describes major online documents available with the Windows Support Tools for Microsoft Windows XP Professional

    Document Description
    Suptools.chm Documentation for Windows Support Tools for Microsoft Windows XP Professional, describing the required files, syntax, and other usage issues, along with examples for using these tools.

    Support Policy

    The SOFTWARE supplied in the Program Files\Support Tools directory is not supported under any Microsoft standard support program or service. You can, however, report issues and bugs by sending e-mail to [email protected]. Microsoft will, at its sole discretion, address issues and bugs reported in this manner, and responses are not guaranteed.

    The SOFTWARE (including instructions for its use and all printed and online documentation) is provided AS IS without warranty of any kind. Microsoft further disclaims all implied warranties including, without limitation, any implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the SOFTWARE and documentation remains with you.

    In no event shall Microsoft, its authors, or anyone else involved in the creation, production, or delivery of the SOFTWARE be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the SOFTWARE or documentation, even if Microsoft has been advised of the possibility of such damages.



    Etc

    Society

    Groupthink : Two Party System as Polyarchy : Corruption of Regulators : Bureaucracies : Understanding Micromanagers and Control Freaks : Toxic Managers :   Harvard Mafia : Diplomatic Communication : Surviving a Bad Performance Review : Insufficient Retirement Funds as Immanent Problem of Neoliberal Regime : PseudoScience : Who Rules America : Neoliberalism  : The Iron Law of Oligarchy : Libertarian Philosophy

    Quotes

    War and Peace : Skeptical Finance : John Kenneth Galbraith :Talleyrand : Oscar Wilde : Otto Von Bismarck : Keynes : George Carlin : Skeptics : Propaganda  : SE quotes : Language Design and Programming Quotes : Random IT-related quotesSomerset Maugham : Marcus Aurelius : Kurt Vonnegut : Eric Hoffer : Winston Churchill : Napoleon Bonaparte : Ambrose BierceBernard Shaw : Mark Twain Quotes

    Bulletin:

    Vol 25, No.12 (December, 2013) Rational Fools vs. Efficient Crooks The efficient markets hypothesis : Political Skeptic Bulletin, 2013 : Unemployment Bulletin, 2010 :  Vol 23, No.10 (October, 2011) An observation about corporate security departments : Slightly Skeptical Euromaydan Chronicles, June 2014 : Greenspan legacy bulletin, 2008 : Vol 25, No.10 (October, 2013) Cryptolocker Trojan (Win32/Crilock.A) : Vol 25, No.08 (August, 2013) Cloud providers as intelligence collection hubs : Financial Humor Bulletin, 2010 : Inequality Bulletin, 2009 : Financial Humor Bulletin, 2008 : Copyleft Problems Bulletin, 2004 : Financial Humor Bulletin, 2011 : Energy Bulletin, 2010 : Malware Protection Bulletin, 2010 : Vol 26, No.1 (January, 2013) Object-Oriented Cult : Political Skeptic Bulletin, 2011 : Vol 23, No.11 (November, 2011) Softpanorama classification of sysadmin horror stories : Vol 25, No.05 (May, 2013) Corporate bullshit as a communication method  : Vol 25, No.06 (June, 2013) A Note on the Relationship of Brooks Law and Conway Law

    History:

    Fifty glorious years (1950-2000): the triumph of the US computer engineering : Donald Knuth : TAoCP and its Influence of Computer Science : Richard Stallman : Linus Torvalds  : Larry Wall  : John K. Ousterhout : CTSS : Multix OS Unix History : Unix shell history : VI editor : History of pipes concept : Solaris : MS DOSProgramming Languages History : PL/1 : Simula 67 : C : History of GCC developmentScripting Languages : Perl history   : OS History : Mail : DNS : SSH : CPU Instruction Sets : SPARC systems 1987-2006 : Norton Commander : Norton Utilities : Norton Ghost : Frontpage history : Malware Defense History : GNU Screen : OSS early history

    Classic books:

    The Peter Principle : Parkinson Law : 1984 : The Mythical Man-MonthHow to Solve It by George Polya : The Art of Computer Programming : The Elements of Programming Style : The Unix Hater’s Handbook : The Jargon file : The True Believer : Programming Pearls : The Good Soldier Svejk : The Power Elite

    Most popular humor pages:

    Manifest of the Softpanorama IT Slacker Society : Ten Commandments of the IT Slackers Society : Computer Humor Collection : BSD Logo Story : The Cuckoo's Egg : IT Slang : C++ Humor : ARE YOU A BBS ADDICT? : The Perl Purity Test : Object oriented programmers of all nations : Financial Humor : Financial Humor Bulletin, 2008 : Financial Humor Bulletin, 2010 : The Most Comprehensive Collection of Editor-related Humor : Programming Language Humor : Goldman Sachs related humor : Greenspan humor : C Humor : Scripting Humor : Real Programmers Humor : Web Humor : GPL-related Humor : OFM Humor : Politically Incorrect Humor : IDS Humor : "Linux Sucks" Humor : Russian Musical Humor : Best Russian Programmer Humor : Microsoft plans to buy Catholic Church : Richard Stallman Related Humor : Admin Humor : Perl-related Humor : Linus Torvalds Related humor : PseudoScience Related Humor : Networking Humor : Shell Humor : Financial Humor Bulletin, 2011 : Financial Humor Bulletin, 2012 : Financial Humor Bulletin, 2013 : Java Humor : Software Engineering Humor : Sun Solaris Related Humor : Education Humor : IBM Humor : Assembler-related Humor : VIM Humor : Computer Viruses Humor : Bright tomorrow is rescheduled to a day after tomorrow : Classic Computer Humor

    The Last but not Least Technology is dominated by two types of people: those who understand what they do not manage and those who manage what they do not understand ~Archibald Putt. Ph.D


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    Last modified: March 12, 2019