May the source be with you, but remember the KISS principle ;-)
Home Switchboard Unix Administration Red Hat TCP/IP Networks Neoliberalism Toxic Managers
(slightly skeptical) Educational society promoting "Back to basics" movement against IT overcomplexity and  bastardization of classic Unix

TEC Documentation

News See also IBM TEC Documentation Page Recommended Links User's Guide Adapters Guide, Command and Task Reference Installation Guide
Rule Developer's Guide Rule Set Reference, Redbook - Event Management Best Practices IBM Redbooks Maintaining Your Tivoli Environment Field Guides Redbooks Humor Etc

While some technical solutions used in TEC were brilliant at the time when it was written, you will never discover this from the documentation. TEC Guides are written in "Greenspan-speak" (complex sentences with huge mass terms mostly devoid of any useful meaning that was a hall mark of former Fed chairman; the secret of his success is his ability to match content-free arcane jargon of the alchemist to the gullibility of the customers)

Despite large number of pages TEC guides contain very little useful information (the joke "the next 300 pages were intentionally left blank" has more subtle meaning them it looks if we are talking about TEC documentation ;-). Moreover if relevant information exists finding it is extremely difficult as those guides are not well referenced by Google. The following documents are available in the IBM TEC Documentation Page (see also Information Centers page)

  1. IBM Tivoli Enterprise Console User's Guide, SC32-1235 Provides an overview of the IBM Tivoli Enterprise Console product and describes how to configure and use the IBM Tivoli Enterprise Console product to manage events.
  2. IBM Tivoli Enterprise Console Adapters Guide, SC32-1242 Provides information about supported adapters, including how to install and configure these adapters.
  3. IBM Tivoli Enterprise Console Command and Task Reference, SC32-1232 Provides details about IBM Tivoli Enterprise Console commands, predefined tasks that are shipped in the task library, and the environment variables that are available to tasks that run against an event.
  4. IBM Tivoli Enterprise Console Installation Guide, SC32-1233 Describes how to install, upgrade, and uninstall the IBM Tivoli Enterprise Console product. Extremely weak
  5. IBM Tivoli Enterprise Console Release Notes, SC32-1238 Provides release-specific information that is not available until just before the product is sent to market.
  6. IBM Tivoli Enterprise Console Rule Developer's Guide, SC32-1234  Describes how to develop rules and integrate them for event correlation and automated event management.
  7. IBM Tivoli Enterprise Console Rule Set Reference, SC32-1282 Provides reference information about the IBM Tivoli Enterprise Console rule sets.
  8. Tivoli Event Integration Facility Reference, SC32-1241 Describes how to develop your own event adapters that are tailored to your network environment and the specific needs of your enterprise. This reference also describes how to filter events at the source.
  9. IBM Tivoli Enterprise Console Warehouse Enablement Pack: Implementation Guide, SC32-1236 Describes how to install and configure the warehouse enablement pack for the IBM Tivoli Enterprise Console product and describes the data flow and structures that are used by the warehouse pack.

In addition there are a dozen of Redbooks of various quality.  Most are dated and information, as valuable as it is, is far from being current.  Among the most useful are 

TEC Redbooks List

***** Event Management Best Practices, SG24-6094-00 Redbook, published 16 June 2004, Rating:  (based on 4 reviews)

This IBM Redbook presents a deep and broad understanding about event management with a focus on best practices. It examines event filtering, duplicate detection, correlation, notification, escalation, and synchronization. Plus it discusses trouble-ticket integration, maintenance modes, and automation in regard to event management. Throughout this book, you learn to apply and use these concepts with IBM Tivoli Enterprise Console 3.9.

**** TEC Implementation Examples

A very old book. Many things are outdated. Still useful and it is a recommended book for exam. 

Redbook - Early Experiences with Tivoli Enterprise Console 3.7

Tivoli Enterprise Console can be rightly called the flagship of the Tivoli product line because it is the focal point of events from all Tivoli products. The new version of TEC will bring very important usability and performance enhancements such as Java-based TEC Console and Availability Intermediate Manager (AIM). This redbook introduces the new Tivoli Enterprise Console V3.7, covering the installation, tailoring, and configuration of the console itself

Redbook - Troubleshooting Tivoli Using the Latest Features

2003-10-24 This IBM Redbook is an update of the existing Tivoli Enterprise Internals and Problem Determination, SG24-2034 redbook. The material is revised and updated for Tivoli Management Framework and applications post Version 3.6. Some of the applications that are covered from the troubleshooting point of view in this redbook are: Tivoli Management Framework and related concepts Tivoli Enterprise Console IBM Tivoli Monitoring Tivoli Business Systems Manager Tivoli Enterprise Data Warehouse Tivoli Workload Schedule

Rule Builder's Guide TME 10 Enterprise Console Rule Builders Guide, Version 3.6, September, 1998

Outdated book about GUI-based Rules builder.

Using IBM Tivoli System Automation for Linux
Published 17 July 2003, last updated July-21-2003

Introducing IBM Tivoli Monitoring for Web Infrastructure
Published 24 December 2002

IBM Tivoli Monitoring for Business Integration
Published 30 October 2002, last updated November-11-2002, Rating: (based on 1 review)

Using Tivoli to Manage a Large-Scale SAP R/3 Environment
Published 16 December 1999

IBM Redbooks An Introduction to Tivoli Enterprise

This redbook is an update of a previous redbook called Introduction to Tivoliís TME 10, SG24-4948, which remains one of the most widely-read Tivoli Redbooks having sold over 5,000 hardcopies in its life. This update reflects what has changed in Tivoli Management Software since Version 3.2 and covers the Tivoli Framework and the core applications of Version 3.6.1 (Tivoli Inventory, Tivoli Software Distribution, Tivoli Distributed Monitoring, Tivoli Enterprise Console, Tivoli User Administration, and Tivoli Security Management). This book also covers the full suite of Tivoli Enterprise products including Tivoli NetView, Tivoli NetView Performance Monitor, Tivoli Performance Reporter, Tivoli Remote Control, Tivoli Workload Scheduler, Tivoli Output Manager, Tivoli Service Desk, Tivoli Storage Manager, Tivoli Global Sign-On, some Tivoli Plus modules, and Tivoli Global Enterprise Manager (GEM).

Because Tivoli Enterprise products fit in the category of Enterprise Systems Management (ESM), in the first part of this book, we explain why ESM is essential and what it means. Then, we describe how Tivoli provides an enterprise approach to the ESM issues briefly describing all the products included in the Tivoli Enterprise suite of products.

... ... ...

This book is divided into eight parts: Introduction, Tivoli Management Framework, Deployment discipline, Availability discipline, Operations discipline, Security discipline, Tivoli modules, and Tivoli management views. The first part contains the introductory chapters on ESM and Tivoli Enterprise Software. The other parts reflect the architecture of Tivoli Enterprise Software.

Each chapter covers a product. The products that belong to the core applications contain practical hands-on examples to familiarize readers with the way the basic functions work and to deepen their understanding of the concepts. These chapters also contain tests that can help prepare technical support personnel for Tivoli certification programs.


User guide

User's Guide

About this guide

Who should read this guide


IBM Tivoli Enterprise Console library

Related publications

Accessing publications online

Ordering publications

Contacting software support

Participating in newsgroups

Conventions used in this guide

Typeface conventions

Operating system-dependent variables and paths

IBM Tivoli Enterprise Console icons


Highlights of the 3.9 release

Unified system and network management

Optimized event management for key e-business applications

Components of the Tivoli Enterprise Console product

Adapter Configuration Facility

Event adapter

Tivoli Event Integration Facility

Tivoli Enterprise Console gateway

Tivoli NetView

Event server

Event database

User interface server

Event console


Internal events

Event flow

Configuring the Tivoli Enterprise Console product

Planning for event management

Predefined event groups

Predefined event consoles

Planning for new event groups

Planning for event group roles

Configuring event adapters

Configuring the Tivoli Enterprise Console gateway

Configuring the event server

Updating the source list

Changing the logging defaults

Managing rule bases

Creating an event console

Configuring an event console

Creating and changing an event group

Assigning an event group to an event console

Creating an operator

Assigning an operator to an event console

Integrating your trouble ticket system with the trouble ticket rules

Customizing an event console

Configuring custom buttons for an event console

Exporting and importing event console definitions

Managing Tivoli region definitions for the Web version of the event console

Tuning the performance of the Web version of the event console

Backing up and tuning the event database

Stopping and starting the event server

Sample IT environment with configuration examples

Sample IT environment

Fast path to managing events

Event adapters

Event server

Extending event management capabilities

Event adapters

Event server

Example 1: All operators get all events

Example 2: Geographic differentiation

Example 3: System management differentiation

Example 4: Organizational differentiation

Example 5: Event-type differentiation

Managing events

Key concepts for event management

Event status

Event severity

Primary operator tasks

Using the Java version of the event console

Starting the event console

Exiting the event console

Viewing events

Acknowledging events

Running tasks

Running local commands

Closing events

Starting the Tivoli NetView component

Opening a trouble ticket

Viewing event information

Viewing event properties

Customizing the event viewer

Using the Web version of the event console

Overview of the Web version of the event console

Starting the Web version of the event console

Exiting the event console

Viewing events

Acknowledging events

Running tasks

Closing events

Viewing a summary of events

Opening a trouble ticket

Viewing event information

Viewing event properties

Customizing the event viewer

Tivoli Enterprise Console gateway

Configuring the gateway

Gateway configuration file

Configuring the gateway to receive events from non-TME adapters

Configuring the gateway for state correlation

Configuring the rate at which events are sent to the event server

Starting and stopping the tec_gwr program

Starting the tec_gwr program manually

Stopping the tec_gwr program manually

Obtaining the status of the tec_gwr program on UNIX

Appendix A. Troubleshooting

Getting started with problem determination

Problems locating an event

Understanding event server processes

Checking the event flow

Problems starting the Tivoli Enterprise Console product

Problems with rules

Enabling rule tracing

Tuning rules

Problems with the RIM database

Analyzing Tivoli Management Framework trace logs

Problems with the Tivoli Enterprise Console gateway

Problems with the tec_gateway program

Problems with the tec_gwr program

Problems with the Web version of the event console

Problems with performance

Configuring the event database

Additional information sources

Appendix B. Messages




Field Guides
(IBM customer number needed for access)

Tivoli Field Guide - TEC 3.9 State Correlation Engine: How to Prevent TEC from Becoming Flooded 

The purpose of this field guide is to describe the functionality of the IBM Tivoli Enterprise Console state correlation engine introduced in ITEC version 3.8. It also outlines the configuration and design aspects as well as gives hints for installing and troubleshooting. Some case studies from different customers are discussed at the end.

Tivoli Field Guide - The "If Then Else" of Event Flow in IBM Tivoli Enterprise Console, version 3.9

The purpose of this white paper is to educate the concerned audience about all the different stages and paths that an event can undergo on its way to the IBM Tivoli Enterprise Console Event Server (referred to as “Event Server” from here on out). Also, this document will be of great help to someone who is trying to diagnose a problem of events not being received. The flowcharts included that show the event flow will definitely help pinpoint specific areas to analyze further.

Administrator's Guide


10.2.1 Using the wizard to create a custom script Resource Model

First, you need to write a custom script on the monitored system. We create a sample script for ITSO_ProcessNum Resource Model, as shown in Example 10-1. The custom script Resource Model checks the standard output from your custom script. Therefore, the custom script must print its result to standard output.

Example 10-1 process_num.ksh

ps -A -o "args" | grep -v grep |grep -v $0 | grep "$PROCESS_NAME" | wc -l

Note: The custom script runs on the shell environment with variables defined by the, such as LCFROOT, LCF_TEMPDIR, and so on. Instead of writing the special file name or directory name in the script, you may want to use these variables to make your custom script widely usable.

After you finish writing the script, make sure it works in a stand-alone environment, and then copy the script to your PC where you will use the Workbench.

Example 10-2 Running

root@pacs007[/work/itso] process_num.ksh  httpd 7

Note: If you select FTP to copy a script from the UNIX machine to the Windows PC where you use Workbench, use the binary mode to keep the original new line code of a script. If you changed the script on your PC, the new line code will be changed to the CR/LF, which is used in the Windows environment. If this happens, you can convert the new line code from the CR/LF to the LF. The bash and tr commands are included in the bin directory of the Workbench. Do the following:

tr -d "\015" < input_filename > output_filename
cp output_filename input_filename
2. Using the wizard

Now you have a custom script in your PC. You can import it into your Resource Model by using the Workbench wizard.

Let us begin by clicking on the New icon in the left side of the Workbench toolbar, as shown in Figure 10-4



Groupthink : Two Party System as Polyarchy : Corruption of Regulators : Bureaucracies : Understanding Micromanagers and Control Freaks : Toxic Managers :   Harvard Mafia : Diplomatic Communication : Surviving a Bad Performance Review : Insufficient Retirement Funds as Immanent Problem of Neoliberal Regime : PseudoScience : Who Rules America : Neoliberalism  : The Iron Law of Oligarchy : Libertarian Philosophy


War and Peace : Skeptical Finance : John Kenneth Galbraith :Talleyrand : Oscar Wilde : Otto Von Bismarck : Keynes : George Carlin : Skeptics : Propaganda  : SE quotes : Language Design and Programming Quotes : Random IT-related quotesSomerset Maugham : Marcus Aurelius : Kurt Vonnegut : Eric Hoffer : Winston Churchill : Napoleon Bonaparte : Ambrose BierceBernard Shaw : Mark Twain Quotes


Vol 25, No.12 (December, 2013) Rational Fools vs. Efficient Crooks The efficient markets hypothesis : Political Skeptic Bulletin, 2013 : Unemployment Bulletin, 2010 :  Vol 23, No.10 (October, 2011) An observation about corporate security departments : Slightly Skeptical Euromaydan Chronicles, June 2014 : Greenspan legacy bulletin, 2008 : Vol 25, No.10 (October, 2013) Cryptolocker Trojan (Win32/Crilock.A) : Vol 25, No.08 (August, 2013) Cloud providers as intelligence collection hubs : Financial Humor Bulletin, 2010 : Inequality Bulletin, 2009 : Financial Humor Bulletin, 2008 : Copyleft Problems Bulletin, 2004 : Financial Humor Bulletin, 2011 : Energy Bulletin, 2010 : Malware Protection Bulletin, 2010 : Vol 26, No.1 (January, 2013) Object-Oriented Cult : Political Skeptic Bulletin, 2011 : Vol 23, No.11 (November, 2011) Softpanorama classification of sysadmin horror stories : Vol 25, No.05 (May, 2013) Corporate bullshit as a communication method  : Vol 25, No.06 (June, 2013) A Note on the Relationship of Brooks Law and Conway Law


Fifty glorious years (1950-2000): the triumph of the US computer engineering : Donald Knuth : TAoCP and its Influence of Computer Science : Richard Stallman : Linus Torvalds  : Larry Wall  : John K. Ousterhout : CTSS : Multix OS Unix History : Unix shell history : VI editor : History of pipes concept : Solaris : MS DOSProgramming Languages History : PL/1 : Simula 67 : C : History of GCC developmentScripting Languages : Perl history   : OS History : Mail : DNS : SSH : CPU Instruction Sets : SPARC systems 1987-2006 : Norton Commander : Norton Utilities : Norton Ghost : Frontpage history : Malware Defense History : GNU Screen : OSS early history

Classic books:

The Peter Principle : Parkinson Law : 1984 : The Mythical Man-MonthHow to Solve It by George Polya : The Art of Computer Programming : The Elements of Programming Style : The Unix Haterís Handbook : The Jargon file : The True Believer : Programming Pearls : The Good Soldier Svejk : The Power Elite

Most popular humor pages:

Manifest of the Softpanorama IT Slacker Society : Ten Commandments of the IT Slackers Society : Computer Humor Collection : BSD Logo Story : The Cuckoo's Egg : IT Slang : C++ Humor : ARE YOU A BBS ADDICT? : The Perl Purity Test : Object oriented programmers of all nations : Financial Humor : Financial Humor Bulletin, 2008 : Financial Humor Bulletin, 2010 : The Most Comprehensive Collection of Editor-related Humor : Programming Language Humor : Goldman Sachs related humor : Greenspan humor : C Humor : Scripting Humor : Real Programmers Humor : Web Humor : GPL-related Humor : OFM Humor : Politically Incorrect Humor : IDS Humor : "Linux Sucks" Humor : Russian Musical Humor : Best Russian Programmer Humor : Microsoft plans to buy Catholic Church : Richard Stallman Related Humor : Admin Humor : Perl-related Humor : Linus Torvalds Related humor : PseudoScience Related Humor : Networking Humor : Shell Humor : Financial Humor Bulletin, 2011 : Financial Humor Bulletin, 2012 : Financial Humor Bulletin, 2013 : Java Humor : Software Engineering Humor : Sun Solaris Related Humor : Education Humor : IBM Humor : Assembler-related Humor : VIM Humor : Computer Viruses Humor : Bright tomorrow is rescheduled to a day after tomorrow : Classic Computer Humor

The Last but not Least Technology is dominated by two types of people: those who understand what they do not manage and those who manage what they do not understand ~Archibald Putt. Ph.D

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