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The HPOM process check is one of the best places to start checking the HPOM server environment. Ensure that the correct processes are running using the command
# opcsv -status OM Control Management Server status: ------------------------------------ HPOM Action Manager opcactm (2629) is running HPOM BBC Config Adapter opcbbcdist (2699) is running HPOM Cert. Server Adapter opccsad (2685) is running HPOM Display Manager opcdispm (2587) is running HPOM Forward Manager opcforwm (2671) is running HPOM Message Manager opcmsgm (2643) is running HPOM Message Receiver (HTTPS) opcmsgrb (2615) is running HPOM Service Engine opcsvcm (2713) is running HPOM TT & Notify Manager opcttnsm (2657) is running HPOM Request Sender ovoareqsdr (2601) is running HPOM HTTPS Communication Proxy opcuihttps (2757) is running HPOM Svc. Nav. Action Manager opcsvcam (2771) is running HPOM Service Discovery Server opcsvcdisc (2788) is running HPOM Administration UI Server adminui (2825) is running OV Control Core components status: ---------------------------------- OV Control ovcd (1926) is running OV Communication Broker ovbbccb (1927) is running OV Certificate Server ovcs (2571) is running OV Tomcat(B) Servlet Container ovtomcatB (3058) is running HP SIM SPI event clearing HPSIMIntAck (3080) is running;
First you can try to restart the aborted processes. If this does not help the next step is stop all process and then try to start the server using opcsv -start command.
If the HPOM processes will not stop using opcsv -stop command, check the process table with the ps command. If necessary remove them with the kill command.
The processes running during normal operations of the server are as follows:
From the command line of the management server, use the following commands to verify that the correct processes are running:
Many of the processes running during normal operation of the agent (depending on the deployed policy) are as follows:
On the server along with server processes agent proceses need to present as well. They can be checked using commands opcagt or ovc (see Troubleshooting HPOM agents for more details):
# ovcagt ovcd Control Daemon CORE (4314) Running ovbbccb HP HPOM BBC Communications Broker CORE (1467) Running ovconfd HP HPOM Config and Deploy CORE (4315) Running ovcs HP HPOM Certificate Server SERVER (4320) Running opcmsga HPOM Message Agent AGENT,EA (4321) Running opcacta HPOM Action Agent AGENT,EA (4322) Running opcmsgi HPOM Message Interceptor AGENT,EA (4323) Running opcle HPOM Logfile Encapsulator AGENT,EA (4325) Running opcmona HPOM Monitor Agent AGENT,EA (4327) Running opctrapi HPOM SNMP Trap Interceptor AGENT,EA (4329) Running opceca HPOM Event Correlation AGENT,EA Stopped opcecaas ECS Annotate Server AGENT,EA Stopped coda HP HPOM Performance Core (4331) Running
From the command line of the HTTPS-based managed node, verify that the correct processes are running; if necessary, restart the processes.
Note: the ovcagt command is available on HTTPs-based nodes only.
If you perform the functional check and the processes will not start, it could be due to corrupt queue or pipe files. Corrupt queue files occur on rare occasions if the OS or physical disk buffers have not been flushed to disk successfully. These files can be removed from the server or node while the HPOM processes are not running. If it becomes necessary to remove the queue files, be aware they contain data that will be lost. However, if you have tried everything else and you are still experiencing problems with agent or server processes, move the queue files. Check the integrity of the HPOM processes by moving the queue files temporarily, then restart the agent. If the agent starts, return the original queue file; this will minimize data loss. If necessary remove the queue files and restart the processes. The queue files will be recreated.
|1.||Exit all HPOM GUIs.
|2.||Stop the management server processes: ovstop HPOM acomm.
|3.||Erase the HPOM temporary files: rm /var/opt/OV/share/tmp/OpC/mgmt_sv/*.
|4.||Restart the management server processes:
opcsv -stop && opcsv -start
|5.||Restart the GUI: opc.
|1.||Stop all the managed node processes: opcagt –kill.
|2.||Erase the HPOM temporary files: rm /var/opt/OV/tmp/OpC/*.
|3.||Verify that all of the process have stopped: ps –eaf|grep opc.
|4.||Restart the managed node processes: opcagt -start.
Log for the server is in System.txt file
0: ERR: Mon Jan 26 22:22:30 2009: ovc (14372/1): (ctrl-82) Could not start ovcd, error='(xpl-166) Missing '=' in environmen ...
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