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Agent patching

What are the best practices on doing this? Install the patch for upgrade on agent on management server and then deploy the New agent from GUI

  1. Can I deploy it by using the GUI (agent/subagent install)? Yes you can deploy the upgrade version using GUI Agent/subagent. Agent is used for OVOA and subagent will be for OVPA
  2. Am I supposed to stop OV to perform these installations? Not generally
  3. It is required to upgrade the agents on the management server before installing/upgrading agents via GUI deploy? Yes
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Old News

[Nov 06, 2010] Process Monitoring help with OMW

IT Resource Center forums
Peter Marko

Process/Service monitor policy type has a bug when using parameter pattern matching on processes with commandline length exceeding 255 characters - the results are not correct.

Request hotfix QCCR1A97694 (for 8.53 agents) or QCCR1A99650 (for 8.60 - it's not problem related but is for 8.60 and contains the QCCR1A97694)

[Nov 06, 2010] Upgrading agents on Management Server

Sep 23, 2009 | IT Resource Center forums

Stoik:

Hi folks,

We have to apply patches on the performance and monitoring agents on our management server.

Cheers,

Filipe.

Sukru ARSLAN:

You need to install the patches on the mgmt server and then you can deploy them to the managed nodes.

You don't need to stop the ov for the installations.

You need to upgrade the agent on the mgmt server to the version equivalent or greater than that of managed node.

Robs:

HI, - What are the best practices on doing this? - firstly install the patch on mgmt server with istallation instruction. - Can I deploy it by using the GUI (agent/subagent install)?- after installation you need to deploy it through GUI for mgmt server node then upgrade it for other nodes. - Am I supposed to stop OV to perform these installations? Depends on istallation instructions and patch version. - It is required to upgrade the agents on the management server before installing/upgrading agents via GUI deploy?- Yes.

Tarun Kumra:

Hi,

- What are the best practices on doing this? Install the patch for upgrade on agent on management server and then deploy the New agent from GUI

- Can I deploy it by using the GUI (agent/subagent install)? Yes you can deploy the upgrade version using GUI Agent/subagent. Agent is used for OVOA and subagent will be for OVPA

- Am I supposed to stop OV to perform these installations? Not generally

- It is required to upgrade the agents on the management server before installing/upgrading agents via GUI deploy? Yes

Regards Tarun Kumra

BioFrank:

Just an FYI for Stoik because you and I were at the same patch level and I started having some problems during the agent upgrade ->

HPOM 8.34 on HPUX IA

I had some trouble updating the management server agent from 8.53 to 8.60 with the server patched to 8.34. It barked at me saying the "agent on ServerX123 belonged to management server ServerX123" or something along those lines, which had me confused as it was saying itself couldn't manage itself because it belonged to itself. Figure that one out... After tearing my hair out and crying for half an hour I called HP Support and they suggested installing the core components using swinstall manually and then running opc_inst.

QXCM1000963913: HPOM 8.34 on HP-UX IA: Local HPOM Agent 8.60 inst. fails upgrading HPOvXpl pkg

swinstall -x enforce_dependencies=false -s <absolute_path_of_depot>/RPC_BBC/HPOvXpl.depot \*

then using the command above install the rest of these ->

then don't forget to complete the install by running opc_inst

I hope this saves someone some time!